Feedback
Feedback is essential to learning and growth. If we don鈥檛 receive feedback, we can鈥檛 know what we鈥檙e doing well, so we can do more of it. Without feedback, we never know if we鈥檝e said or done something incorrect or harmful. A lack of feedback leaves us feeling stuck. The problem is, many of us don鈥檛 know how to give or receive feedback in a constructive way.
Providing Feedback
One of the most important things about providing feedback is that effective feedback is all about helping the receiver of the feedback improve. The SBI model of feedback from the Center for Creative Leadership is one way to structure a feedback message that provides the necessary information for improvement.
Helpful Resources
Videos
Articles
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Center for Creative Leadership:
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Dr. Bren茅 Brown:
Reducing Bias
Despite our best efforts, our biases often still creep into our feedback messages and performance reviews. We all have our biases 鈥攊t鈥檚 when we fail to recognize, check, and mitigate them that they can cause harm. Here are some resources for recognizing how and where bias exists, and tools to mitigate bias.
- : This article from Fast Company shares data from Textio research into biased language use in performance reviews.
- : This article from Culture Amp provides descriptions of several common biases, along with videos that provide examples of those biases in action, and how we can check those biases, especially when providing feedback.
- : This video from Forshay offers some ways to disrupt bias in performance conversations.