Contact Us
Parents and Family Members: While 91ÖÆƬ³§ is committed to ensuring a student's family shares in the college experience, the Family Educational Rights and Privacy Act (FERPA) limits the types and content of all communication between the University and family members. All students should review the information about FERPA with their families to ensure they understand the best way to communicate with Drexel.
Drexel Central Office Hours
Monday–Friday: 9 a.m. to 5 p.m.
Cashier's Window Hours
Monday–Friday: 10 a.m. to 1 p.m & 2 p.m. to 4 p.m.
Call Center
215.895.1600
Monday–Thursday: 9 a.m.–5 p.m.
Friday (Summer Hours): 9 a.m.–1 p.m.
Note: Beginning on June 26, 2026, Drexel Central will be modifying its Call Center phone services every Friday until September 4, 2026, in observance of summer Fridays. Call center hours will be 9 a.m. – 1 p.m. Walk-in office hours will remain the same, Monday–Friday, 9 a.m. to 5 p.m.
Drexel Central Address
University City Campus
Suite 106, Main Building
3141 Chestnut Street
Philadelphia, PA 19104
Cashier's Window
The Cashier's Window for the Cashier's Office is located in the University City Drexel Central Office, Suite 106 Main Building.
Phone
Drexel Central's Call Center provides phone services to our students and families:
215.895.1600
Phone Hours
Monday–Friday: 9 a.m.–5 p.m.
Cashier's Window
The Cashier's Window for the Cashier's Office is located in the University City Drexel Central Office, Suite 106 Main Building.
Cashier's Window Hours
Monday through Friday:
10 a.m. to 1 p.m.
2 p.m. to 4 p.m.
Electronically – Ask Drexel
If you would like to send Drexel Central an email inquiry, log in to and follow the instructions below. Due to the current volume, Drexel Central will respond to your inquiry within 48–72 business hours.
- Visit .
- Choose the "Current Students, Faculty, and Staff" link on the AskDrexel main page.
- Start with the "Answers" button and enter your search terms in the search bar below the button.
- If you still cannot find an answer to your question, select the "Ask a Question" button to submit an inquiry to Drexel Central.
- You will be prompted to log in to using your user ID and password.
- Select a topic under "Drexel Central Services" from the dropdown menu, and provide us with your name, parent's email address, your question, and if applicable, documents attached.
- Complete your inquiry by choosing the "Continue..." button.
- Select the "My Stuff" button to review past inquiries and the status of those inquiries.
Contact Us
Drexel Central Office Hours
²Ñ´Ç²Ô»å²¹²â–F°ù¾±»å²¹²â: 9 a.m.–5 p.m.
Call Center Phone Services Hours
Friday (June 26 – September 4): 9 a.m.–1 p.m.