Self Service Password Resets for Main Drexel Account
Follow these steps to reset your password:
- Go to
- Enter your Drexel email address (userid@drexel.edu format) and the CAPTCHA.
- Select your Preferred verification method.
- Enter Verification code from text (or approve verification notification on mobile device).
- Select a new password.
Password Requirements
- The password must be between 10 and 32 characters in length.
- It must contain characters from at least 3 of 4 character sets: lowercase (e.g. a, b, c), uppercase (e.g. A, B, C), numbers (e.g. 1, 2, 3), or symbols (e.g. @, $, !)
- It should not contain your name or your username.
- The new password must be different from the old one in by least three characters. That is, you can't change just one or two characters.
- The new password should be one you have never used before.
Helpful Information
If you still use a Drexel Legacy password to access to services, you might want to change that password as well. You can do so through Drexel Computer Accounts Management at .
Drexel IT does not recommend reuse of any password for any account. Use a new and different password for each account you own, especially for secure services such as banking or online shopping. If you have trouble remembering passwords, use a password storage app that utilizes one master password to store all of your information.
If you need assistance, contact the Drexel IT Help Desk (215.895.2020, helpdesk@drexel.edu). We have extra staff answering the phones, but there might be a wait. If you email us, please include a phone number so we can call you back.